What
is GPS?
Global
Position System. Device that receives signals via satellite
(minimum of 3 satellites) and that provides a position,
hour, date, etc..
What
is GSM?
Global
System for Mobile Communications.
GSM is an international standard of cellular digital communications.
GSM were originally the initials of "Groupe Speciale
Mobile", but later they changed it for "Global
for System Mobile Communications".
What are the "fleets"?
The fleets are units of vehicles composed by 2 or
more vehicles.
How does the service work?
GPS sets up an automatic communication with a minimum
of 3 satellites of positioning. After a previous and only
customized configuration for each client, in the memory
of the device small packages of information are stored that
later are sent via GSM to mivehiculo.com control center.
In this way, through the web site mivehiculo.com, you can
consult those data and make therefore the pursuit.
What do I need to enjoy the service?
At the moment you contract our services, a sophisticated
device will be installed in your vehicle/s. When you have
been registered you will be able to enjoy this exclusive
service from any computer of the world by Internet.

Is
it necessary fast speed of access to Internet?
No, it isn't. With a standard RTB connection (generic
modem to 56 Kbs) it works perfectly.
Which
is the monthly cost of the service? 
In order to get this information, you must contact
with us.
What technical support will I have when I acquire
the service?
The interface of the clients area (registered users)
is extremely simple to use and very intuitive. However,
a help menu exists in the web site that is extended and
improved every day. In spite of it, if you have difficulties
of navigation or others, we have a specialized technical
support who you can contact with by telephone. They will
solve all your doubts, with a friendly treatment and an
extreme attention to the client. 
What is the location of vehicles about?
You can locate your vehicle/s with our services (it
doesn't mind the kind of vehicle you have). Basically we
facilitate you the control more exact than it is possible
and detailed of these vehicles, providing you an information
in real time by Internet through our web site, mivehiculo.com.
Is
confidential the information of my vehicle/s that has been
stored?
Absolutely, only you and those people who you authorize
will be able to accede to this information.
How
can I accede to the information of my vehicle/s?
Through an username and a password that you have
previously chosen.
Can
I personalize the equipment?
Yes, you can. The configuration of the GPS location
device can be personalize.
If
I desire to contract the service of pursuit for 5 vehicles,
do I need an equipment for each one?
Yes, you do, because the service is individualized
for each vehicle and the devices cannot be shared.
How
can I locate my vehicle?
Through the graphical interface of the registered
user area in the web site mivehiculo.com. You can make a
graphical control (through a map) or an alphanumeric control
for getting a better precision.
Is
the equipment which is installed in my vehicle/s visible
or hidden?
The installation is very simple and the device and
the antenna are hidden.
Does
the installed equipment need some type of maintenance?
Its operation is totally independent.
How
long is the information about my vehicle/s stored?
By defect a maximum month. Nevertheless, specific
information that had been requested could be generated.
Can the kilometrage be controlled?
Yes, it can.